Refund Policy
1. Eligibility for Refunds
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Refunds are accepted for items that arrive damaged, defective, or incorrect.
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Requests for refunds must be submitted within 14 days of the delivery date.
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Items must be in new, unused condition with all original tags and packaging.
2. Non-Refundable Items
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Customized or personalized items cannot be refunded unless they arrive damaged or incorrect.
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Sale or promotional items are final sale and not eligible for refunds.
3. How to Request a Refund
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Contact us at info@palestinejerseys.com with your order details and photos of any damage or issues.
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We will review your request and notify you of the approval or rejection of your refund.
4. Refund Process
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Approved refunds will be processed to your original payment method within 7–10 business days.
5. Shipping Fees
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Original shipping fees are non-refundable.
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If you’re approved for a refund due to damage or an error on our part, we’ll cover the return shipping costs.
Note: Please ensure all returns are sent using a trackable shipping service to avoid any complications.
Thank you for your understanding and for supporting our store!